Privacy and Cookies

Effective Date: January 2017


This privacy policy (the “Privacy Policy”) applies to the website and all documents, Web pages, and other content hosted thereon and thereunder (the “Site”). Philip Morris International Management, S.A. (“PM”) and its affiliates and service providers will operate the Site and provide and update the content on the Site.


Use of the Site is subject to your agreement with this Privacy Policy.


We respect your privacy and value the relationship we have with you. This Privacy Policy describes the types of personal information we may collect on this Site, how we may use that information, and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of the information you provide to us and how to contact us with questions about our privacy practices.


1. Types of Information Collected


In order to customize the Site for you, and to modify and enhance the Site, we may collect two types of information about you:


“Personally Identifiable Information”: This refers to information that can be used to identify you, such as your name, address, zip code, telephone number, and e-mail address.


“Non-Personally Identifiable Information”: This refers to information that does not by itself identify a specific individual. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what Web browser you are using, and your Internet Protocol (“IP”) address.


2. Collection Methods


We and our service providers collect Personally Identifiable Information about you when you voluntarily provide it to us, including when you send email messages, submit forms, or transmit other information by telephone or letter.


You may also be able to engage with our content on or through social media services or other third party platforms, such as Facebook, or other third-party social media plug-ins, integrations and applications. When you engage with our content on or through our website, social media services or other third-party platforms, plug-ins, integrations or applications, we may have access to certain information in your profile. This may include your name, email address, photo, gender, birthday, location, and an ID associated with the applicable third-party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, your posts, topics of interests, or “likes.” For a description on how social media services and other third-party platforms, plug-ins, integrations, or applications handle your information; please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.


In addition, we, or our service providers, may also collect certain Non-Personally Identifiable Information.


3. Use of Information


If collected, we will primarily use your Personally Identifiable Information to operate the Site and provide our services. We will also use Personally Identifiable Information and Non-Personally Identifiable Information to improve our Site, including by enhancing the operation of our Site, statistically analyzing use of this Site, and modifying or customizing our Site’s content or layout. We may use Personally Identifiable Information to communicate with you, including by delivering information to you and contacting you regarding administrative notices or in response to your requests. Some of the information we deliver to you may be relevant to your location. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems; to protect our rights; to detect, prevent, and respond to possible fraud, intellectual property infringement, violations of law, or other misuse of the Site; and enforce our agreements with you, including our Terms of Use and this Privacy Policy.


Non-Personally Identifiable Information, if collected, is compiled and analyzed on both an individual and an aggregated basis. This information may be automatically collected, for example as described in Section 7 of this Privacy Policy.


We may also use the information we collect and receive as otherwise described to you at the point of collection or with your consent.


4. Sharing of Information


We do not sell, trade, or rent your Personally Identifiable Information to third parties. We do provide some of our services through affiliates, subsidiaries, services providers, partners and other third parties, and we may share your Personally Identifiable Information with such third parties as necessary to host and/or operate the Site (including maintaining appropriate back-ups of data) and to deliver our services. PM implements contractual agreements with such third parties limiting the use of your Personally Identifiable Information to activities specific to the Site.


Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information or Non-Personally Identifiable Information to the appropriate governmental authorities. We may disclose this information upon receipt of a court order or subpoena, or to respond to a request for cooperation by a government or other entity. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe in good faith to be unlawful.


We may share information about you in connection with the consideration, negotiation, or completion of a corporate transaction in which we acquire or are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.


5. Updating and Correcting Information


You agree that the Personally Identifiable Information you provide to us is accurate and truthful. You may change any of your Personally Identifiable Information or request that we delete your Personally Identifiable Information at any time by contacting us via the “Contact Us” link accessible from the homepage of the Site. However, full deletion may be impossible because, among other reasons, we may not be able to delete information concerning past transactions on the Site and because your Personally Identifiable Information may be stored in archived backups.


6. Security of Information


We take privacy rights seriously and take steps to comply with all applicable privacy laws and regulations. As such, we maintain safeguards to protect against unauthorized disclosure, use, alteration, or destruction of your Personally Identifiable Information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.


7. Cookies and Web Beacons


When you use our Site, we may store cookies on your computer to customize your experience with the Site and to analyze your use of the Site. A cookie is a small text file, which a Web site stores on your computer’s hard drive (if your browser permits) that can later be retrieved to identify you to us. Our cookies may store things such as, randomly assigned user identification numbers, the country where you are located, your name, or similar information. You may be able to restrict or block cookies through your browser settings. The ‘Help’ function within your browser should tell you how or you can visit, which contains comprehensive information on how to do this on a wide variety of browsers. If you choose to disable cookies, some parts of the Site may not work properly.


In addition, Google Analytics, owned by Google, Inc. (“Google”), is a web analytics service used by this Site to monitor how you use the Site so that we can improve the Site. Google Analytics also uses cookies to help it analyze how users use the Site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States of America or elsewhere. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may modify your cookie settings by selecting the appropriate settings on your browser, but please note that if you do this, you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


We may also employ Web beacons in connection with your use of the Site. Web beacons are transparent images loaded when you access the Site that help us determine, for example, whether a page on the Site has been viewed. Web beacons help us to enhance the online experience of our visitors and to better understand how the Site is used. They may tell us, for example, whether you have visited the Site before or whether you are a new visitor.


8. Links to Third Parties


This Site may contain links to other Web sites, some of which may be operated by third parties. Except to the extent we operate these sites, we are not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites. Moreover, such other sites may have their own privacy policies and data collection, use, and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.


9. Children’s Information


You must be at least 18 years old to have our permission to use this Site. The Site is not directed to children, and our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors who are under 18 years of age. In addition, should a child whom we know to be under 18 send Personally Identifiable Information to us, we will delete it as soon as possible.


10. Changes to this Privacy Policy


By submitting your Personally Identifiable Information to us, you consent to the collection and use of your Personally Identifiable Information in accordance with this Privacy Policy. We may need to change this Privacy Policy from time to time for various purposes, including to reflect or address changes made to the Site. We will post the revised Privacy Policy on the Site, indicate the effective date of the revision, and inform you that this Privacy Policy has been changed. To continue using the Site, you must agree to such a revised Privacy Policy.


11. Contact Us


You may choose to communicate with us via the “Contact Us” link available on the homepage of the Site.